Thello Night trains
Hop on board the Thello, the night train which travels between France and Italy. Enjoy a delicious dinner and relax in your bed to wake up afresh the next day. This popular service has carried more than 1 million people in the heart of Paris, Florence, Milan or Venice. Travelling at a speed of 180 km/h, the train will allow you to sleep cosily in a comfortable sleeper or couchette. If you have purchased a rail pass, please note that Passholder fares are not offered for Thello trains. Attendants are available at all hours on the Thello. The train attendants will handle customs procedures and wake you up before arriving at your destination.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Night trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||First class||Second class||Second class|
|Carrier’s designationName of class of service as you might see on your ticket. small>||Single sleeper||Double and Triple sleeper T3||4-bed Couchettes T4||6-bed Couchettes T6|
|Washbasin Practical to freshen up anytime during your trip. small>|
|Air conditioned carriages Makes it bliss when travelling during the summer period. small>|
|Security Lock and spy hole on the door for a maximum privacy and security. small>|
|Drink Bottles of water are available on board. small>|
|Cabin arrangement At your request, an attendant will arrange the cabin for the night. small>|
|Newspapers and magazines Grab your free international/local newspaper or magazine and enjoy the ride. small>|
|Breakfast The most important meal of the day for a memorable experience. small>|
|Wake-up service You will be woke-up about 30 to 60 minutes before the train’s arrival. small>|
Common Questions, Simple Answers
Q. Why should I purchase my train tickets before I leave for Europe instead of while there?
A. While you can purchase train tickets locally, it has been our experience that the earlier you book the more likely you are to get the best fares. The longer you wait, the more likely the cheaper fares will be sold out. By booking early, you can avoid a higher ticket price.
Buying in advance also can save you a lot of time. You won’t have to wait in line at the train station. And considering how precious your vacation time is, why not spend it relaxing instead of worrying about your next train ticket?
Q. Will a National Rail Strike affect my train travel?
A. A national strike impacting rail services could affect train travel for locals and visitors alike. Typically, during a rail strike there will be a reduced number of trains operating which could lead to more passengers on board trains that are running, changes in schedules, or even alternate modes of transportation (such as buses) to transport passengers to their destinations.
In the event of a strike, Rail Europe will provide as much information as possible to assist those who may be impacted. If a strike has been announced, you can always submit inquiries to Rail Europe through the Contact Us page or, if you’re already in Europe during a strike, go directly to a railway station and ask the local railway official for assistance.
Q. How do I change my login or password?
A. If you want or need to change your login information for your Rail Europe account, log in with your current login information. Once logged in, please visit your dashboard where you will be able to edit your profile information.
Q. Are there lounges at the train station I can access with my Rail Europe tickets?
A. Some of the main train stations in larger European cities offer lounges. Access to lounges depends on the type of train ticket you have; generally a First class ticket is needed.
Trains that offer lounge access are:
SJ High Speed
Trenitalia International Night
Spanish Night Trains
To learn more about lounge access for any of the above trains, we encourage you to visit the product page for the train.
Q. What do I do with my luggage?
A. Once on board you’ll need to find a place to put your bag(s). Small and medium sized bags typically fit on racks located above the seats. Larger suitcases and items can be stored in racks found near the train door entrance.
In addition, you’re responsible for your luggage. The railways assume no responsibility in case of loss or theft of baggage carried on board.
If you’re traveling on Eurostar, Thalys or a TGV, you’re limited to two large items per traveller (maximum 85cm in any one dimension), plus one small item of hand luggage. On most high speed trains there’s room for luggage above the seats and for larger items at the end of each coach.
Be advised that when traveling on Eurostar, Thalys or any French train, you must properly label your bag(s) with your first and last name. In general, it is a good idea to keep luggage tags on your baggage for easy identification.
Q. Will I be sharing my sleeping compartment with strangers?
A. If you book a reservation for a bed in a compartment that can accommodate more people than are in your traveling party, yes, additional people may be in the compartment. It’s also important to note that couchette accommodations are usually not gender specific.
Q. What do I do if no one comes to check my train ticket or rail pass?
A. It’s best to keep your travel documents (train ticket, rail pass, and/or reservation) out and ready to be checked by a conductor. If for any reason a conductor does not come by to check your train ticket or rail pass during your entire journey, no worries. Simply get off the train at your destination station and continue with your travel plans.
Please keep in mind that you will need a valid rail pass or train ticket to travel on board trains in Europe. If your pass or ticket were not looked at, it is an unusual occurrence.
Q. Can I exchange my train ticket after its date of departure?
A. Unfortunately, this is not possible. If a train ticket can be exchanged, it normally must be done prior to the first date of validity on the ticket or the train’s departure date. However, please consult the “after sales conditions” found on your confirmation email for exact exchange rules pertaining to the train ticket you booked.
Forgot your password
- Are you having problems logging in to your account?
It could be the case that you or another Rail Europe website user/colleague may have saved Rail Europe’s travel agent website as a favorite and chose the "remember password" function on the computer you are attempting to log in on.
We suggest for you to delete your temporary internet files. Open a new browser window and visit the travel agent site once more. If this does not work, we recommend trying again with a different browser.
- Did you forget your password?
If you have forgotten your password, please go to the agent website home page, click on the "Forgot Password" link and follow the instructions. A new temporary password will automatically be sent to you; you can use that to re-enter the travel agent website.
If your agency account has an Admin User, you may contact your Admin to have your password reset.
After you have successfully logged in, you can click on the EDIT button next to the "Your Login Information" section and change your password.
Q. Can a rail pass be issued as an e ticket or e pass?
A. At this time, most rail passes are printed as a paper document and must be shipped to you prior to your departure to Europe. If a rail pass is offered as an e-pass this option will be offered at the time of booking. For rail passes offered as e-passes, you will need to print it out on paper prior to arriving at the train station.