Thello Night trains
Hop on board the Thello, the night train which travels between France and Italy. Enjoy a delicious dinner and relax in your bed to wake up afresh the next day. This popular service has carried more than 1 million people in the heart of Paris, Florence, Milan or Venice. Travelling at a speed of 180 km/h, the train will allow you to sleep cosily in a comfortable sleeper or couchette. If you have purchased a rail pass, please note that Passholder fares are not offered for Thello trains. Attendants are available at all hours on the Thello. The train attendants will handle customs procedures and wake you up before arriving at your destination.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Night trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||First class||Second class||Second class|
|Carrier’s designationName of class of service as you might see on your ticket. small>||Single sleeper||Double and Triple sleeper T3||4-bed Couchettes T4||6-bed Couchettes T6|
|Washbasin Practical to freshen up anytime during your trip. small>|
|Air conditioned carriages Makes it bliss when travelling during the summer period. small>|
|Security Lock and spy hole on the door for a maximum privacy and security. small>|
|Drink Bottles of water are available on board. small>|
|Cabin arrangement At your request, an attendant will arrange the cabin for the night. small>|
|Newspapers and magazines Grab your free international/local newspaper or magazine and enjoy the ride. small>|
|Breakfast The most important meal of the day for a memorable experience. small>|
|Wake-up service You will be woke-up about 30 to 60 minutes before the train’s arrival. small>|
Common Questions, Simple Answers
Q. If there’s been a strike, how do I request reimbursement through the Rail Protection Plan™?
A. Only some train tickets are eligible for reimbursement due to strikes. Please send your tickets back to our Rail Europe office at the address included in the Rail Protection Plan™ documentation that accompanied your train tickets or rail pass, and include the traveller’s Request Form.
A European railway official at the station must have stamped the train ticket indicating it was not used due to a rail strike. Requests for refunds of printed e-tickets in relation to a rail strikes must follow the procedure mentioned above. If the e-ticket has not been printed, requests for reimbursement can be e-mailed to email@example.com, prior to the train departure date.
Notice of any refund request in relation to a strike must be given within thirty 30 days of your return from Europe. Rail passes are generally not eligible for a refund in cases of a strike under the Rail Protection Plan™.
Q. Can I choose whether my tickets or rail passes are delivered as paper documents or electronically?
A. All available delivery options for how your train tickets, rail passes, and/or reservations can be issued will be presented to you during checkout.
Q. Is there a fee to take luggage on a train?
A. In general, there are no luggage fees when traveling by train, however, some rail carriers do restrict the amount of luggage a traveller is allowed to bring, and any additional luggage may be subject to local fees.
On Eurostar, you’re permitted to carry two large bags and one small piece of hand luggage. If you have more than this, an additional fee may be required locally.
Q. Can I purchase a rail pass when I'm in Europe?
A. In general, rail passes can only be purchased prior to your arrival in Europe and cannot be purchased locally. If you’re already in Europe and would like to purchase a rail pass, we may be able to assist you, please call us at 1-800-622-8600.
With international shipping, we can send your rail pass to Austria, Belgium, Denmark, England, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Scotland, Spain, Sweden, or Switzerland. The fee for orders sent to Europe is $40 USD or $45 CAD and delivery takes 3 to 7 Business days.
Q. Should I buy my seat reservations prior to arriving in Europe, or can I just get them at the station locally?
A. We recommend that you purchase your reservations as soon as possible, once you’ve determined which train journeys you’d like to take and what dates you’ll need them.
In most cases, rail carriers set aside a limited number of seats for stand-alone reservations. Once those seats have sold out, only regular full-fare tickets can be bought for the train. Because of the limited reservation-only inventory, these seats do in fact sell out, especially during peak travel seasons such as the holidays or summer. The cost difference between a stand-alone reservation and a full-priced ticket can amount to a hundred dollars or more. There’s nothing more frustrating than being unable to use your rail pass and having to buy a full priced ticket at significant cost. Therefore, we highly encourage you to lock down your reservation and make the most of your travel budget as soon as possible.
Also keep in mind that reservations can be purchased online from Rail Europe’s website and iPhone App. Many rail carriers do not sell stand-alone reservations through their website and in most cases, you will have to go in person to the rail station to buy your reservation when in Europe.
Q. I placed a booking on your website but received a message saying my booking needs to be reviewed by a Travel Consultant. Why?
A. Sometimes, certain products within your booking are not available for confirmation at the time of booking and one of our Travel Consultants needs to manually confirm your booking. Once confirmed, we will contact you to advise it has been finalized and issued.