Thello Night trains
Hop on board the Thello, the night train which travels between France and Italy. Enjoy a delicious dinner and relax in your bed to wake up afresh the next day. This popular service has carried more than 1 million people in the heart of Paris, Florence, Milan or Venice. Travelling at a speed of 180 km/h, the train will allow you to sleep cosily in a comfortable sleeper or couchette. If you have purchased a rail pass, please note that Passholder fares are not offered for Thello trains. Attendants are available at all hours on the Thello. The train attendants will handle customs procedures and wake you up before arriving at your destination.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Night trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||First class||Second class||Second class|
|Carrier’s designationName of class of service as you might see on your ticket. small>||Single sleeper||Double and Triple sleeper T3||4-bed Couchettes T4||6-bed Couchettes T6|
|Washbasin Practical to freshen up anytime during your trip. small>|
|Air conditioned carriages Makes it bliss when travelling during the summer period. small>|
|Security Lock and spy hole on the door for a maximum privacy and security. small>|
|Drink Bottles of water are available on board. small>|
|Cabin arrangement At your request, an attendant will arrange the cabin for the night. small>|
|Newspapers and magazines Grab your free international/local newspaper or magazine and enjoy the ride. small>|
|Breakfast The most important meal of the day for a memorable experience. small>|
|Wake-up service You will be woke-up about 30 to 60 minutes before the train’s arrival. small>|
Common Questions, Simple Answers
Q. Who should I contact with questions about my exchange or refund?
A. You can visit our Contact Us page to send us a message about exchanges and refunds.
In your message, please be sure to include the original booking number, your contact information, and which item(s) you’re requesting a refund for. If you’re requesting an exchange under the Rail Protection Plan™, note this in your email as well.
Q. Will the train cars be air conditioned/heated?
A. All European trains are fully heated and many are air-conditioned, as well.
Some regional trains servicing local villages for short distances may not have air-conditioning. In these situations, travellers are permitted to open the train windows.
Q. I received my e-ticket as a pdf but wasn’t able to print it. Can I print it at the station?
A. French print at home e-tickets can be re-issued from a self-service kiosk at the station. You will need the e-ticket # located on your booking confirmation email.
Eurostar print at home e-tickets can be re-issued at the Eurostar desk in the departure station, but there is a 15£ fee per ticket. You will need the e-ticket # located on your booking confirmation email.
No other print at home e-tickets can be re-issued at the station.
Q. Is there onboard medical help in case of emergency?
A. Currently most trains do not carry emergency medical equipment. In case of a medical emergency, conductors on board will radio ahead to the next stop so that help will be ready and waiting.
Q. Will there be someone to help me find my reserved seat on the train?
A. Generally speaking, train cars and seats are prominently marked. If you have any trouble finding your reserved seat, one of the conductors on the platform or onboard the train will be able to assist you.
Q. Are there shower facilities on board?
A. Onboard shower facilities vary by car equipment, operating carrier, and the class of service you’re booked in. You can view the details when you search for the train you wish to travel on.
In addition, there may be shower facilities at the rail stations. Typically, you will need to pay a fee to use these showers.
Q. How far in advance can I purchase a train ticket?
A. Train tickets can be purchased in a booking horizon of 30 to 180 days in advance of a journey. This booking horizon depends on the route and each rail carrier’s policy.
In order to take advantage of the best prices and availability, always book as far in advance as possible. It’s particularly important to book early during peak travel seasons to ensure you can travel on the date you wish.
Please note – when planning a journey you can always enter a date within 30 days of today to view general travel times and ticket fares.
Booking horizon by country (in advance of the date of travel):*
Austria - 90 days
Balkans - 60 days
Benelux (International) - 90 days
Croatia/Slovenia (International) - 90 days
Czech Republic (International) - 60 days
Denmark - 60 days
Finland - 60 days
France - 90 days
Germany - 180 days
Great Britain - 75 days
Hungary (International) - 90 days
Italy - 120 days
Montenegro/Serbia - 90 days
Norway - 90 days
Spain - 60 days
Sweden - 180 days
Switzerland - 90 days
Poland (Domestic) - 30 days
Poland (International) - 60 days
Romania (Domestic) - 30 days
Romania (International) - 90 days
Russia - 45 days
Booking horizons for the major train lines or carriers (in advance of the date of travel):*
Allegro - 60 days
ATOC Britain - 90 days
Berlin-Warsaw Express - 60 days
DB - 180 days
Eurostar - 180 days
France-Freiburg (Breisgau)TGV - 90 days
France-Germany High Speed - 90 days
France-Italy TGV - 90 days
France - Russia - 60 days
France-Spain High Speed - 119 days
Germany-Italy Day - 120 days
Hungarian Trains - 90 days
ICE - 180 days
Lusitania - 60 days
Lyria - 90 days
NTV Italo - 120 days
RENFE - 60 days
Romanian Night Trains - 90 days
Thalys - 90 days
Thello Night - 120 days
Tolstoy - 60 days
Trenitalia (Domestic) - 120 days
Trenitalia (International) - 120 days
*Subject to change.
Q. What should I do if I missed my scheduled train? Can I take the next one?
A. If you’re traveling with open tickets, you can take any train that doesn’t require a reservation, traveling on the route for which your open ticket was issued.
If you have an open train ticket and a reservation, you can forfeit your reservation and still use your open ticket on a train running on the same route that doesn’t require a reservation.
If your train ticket is a combined ticket and reservation, then you cannot simply board the next train. You may need to purchase a new train ticket for that train or exchange your current ticket for a new one.
First, read the exchange conditions for your train ticket. This can be found printed with your actual ticket if you have a paper ticket, or on your Rail Europe email invoice. This will allow you to determine whether your train ticket is exchangeable or not.
If you have a non-exchangeable ticket you will have to purchase a new train ticket, regardless of the delivery method of your ticket.
If you have a semi-flexible or flexible ticket (i.e. your train ticket can be exchanged for a fee and/or under certain conditions), then you may be able to exchange your current ticket for a new one. In general, these exchanges must take place prior to the train’s departure.
Contact us as soon as possible to initiate the exchange process, before the train’s departure. If you are unable to reach us by phone, seek the assistance of a station agent. Never board a train with a train ticket that includes a reservation for a different train, unless specifically authorized to do so by a railway official.
Q. How do I know the right rail pass and how many days I should purchase?
A. We provide simple tools on our site to help make finding the best products for your journey - easy! Our tools help you find both the most cost effective and logical travel solution for your travel needs.
Use our Interactive Rail Map to help you plan your journey, our site will then display available options to bring that journey to life with rail passes, train tickets, and even great add-on products that can truly enhance your experience. Enter the number of days you wish to stay in a particular city, and where you wish to travel next, and our system will provide you with the best options for your itinerary.
The more you know about the train rides you plan on taking, the better you’ll be able to research which trains are running, how long each of those rides take, whether or not you’ll be traveling on night trains, etc… All these factors determine how many travel days you’ll need on a pass.
Q. Should I buy my seat reservations prior to arriving in Europe, or can I just get them at the station locally?
A. We recommend that you purchase your reservations as soon as possible, once you’ve determined which train journeys you’d like to take and what dates you’ll need them.
In most cases, rail carriers set aside a limited number of seats for stand-alone reservations. Once those seats have sold out, only regular full-fare tickets can be bought for the train. Because of the limited reservation-only inventory, these seats do in fact sell out, especially during peak travel seasons such as the holidays or summer. The cost difference between a stand-alone reservation and a full-priced ticket can amount to a hundred dollars or more. There’s nothing more frustrating than being unable to use your rail pass and having to buy a full priced ticket at significant cost. Therefore, we highly encourage you to lock down your reservation and make the most of your travel budget as soon as possible.
Also keep in mind that reservations can be purchased online from Rail Europe’s website and iPhone App. Many rail carriers do not sell stand-alone reservations through their website and in most cases, you will have to go in person to the rail station to buy your reservation when in Europe.