Train Tickets

Exchanges and refunds are possible for certain types of tickets, depending on its fare and method of delivery. Please select your ticket’s method of delivery below.

  • Paper ticket

  • Print at Station ticket

  • Print at Home ticket

Important Information

  • Some rail carriers will apply the more restrictive refund rule when two different types of fares have been booked together (ex. Full fare ticket with a Book Early fare ticket in one booking / Passenger Name Record).
  • Shipping fees, processing fees, and seat reservations are not refundable.
  • Some rail carriers require that your ticket be stamped not used by the local ticket agent at the station.
  • Exchanges and Refunds, when applicable, are subject to an administrative fee of up to 7%.
  • The Rail Protection Plan is not refundable nor exchangeable.
  • Activities that have been confirmed directly with the supplier, cannot be refunded.